Linking to the Alternative-Energy Supply Chain, Part 2 : Joe Brown
Increasing Press Speed and Efficiency: Peter Ulintz
Tool and Die Futures Initiative—Brutal Facts, But Hope Lives On!: Bob Quinn
Effective Error Proofing: Drew Stevens
and from Danny Schaeffler of Engineering Quality Solutions (EQS)...
Problem-Solving Techniques: The Five-Whys (or, How to be a Wise Guy)
You've got good people in your organization, yet you still run into problems that impact production and profitability. When solutions are obvious, your people on the floor can solve problems without any extra help. But what happens when a problem arises that can't be fixed right away?
The Five-Why technique presented here is a method used to determine the root cause of a particular defect or problem. It involves tracing the chain of causality in direct and discrete increments, by questioning why the particular problem or observation occurred. The technique then leads to discovering the initial discrepancy or issue that started the process leading up to the failure.
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